MOBILE DEVICE MANAGEMENT (MDM)

Manage all of your company devices easily with one account

Deploying an MDM means:

Locking down your devices so you have control over how they are getting used

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61% of workers report working outside the office at least part of the time

Controlling who has access to company information from their mobile devices, and being able to block that access if a device is lost or stolen

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Security is one of the top reasons companies are adapting MDM solutions

The ability to install the apps your employees need on every devices they use

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3+ devices are used daily by an employee for work activities

And managing this all from one account

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The number of devices managed in the businesses increased 72% from 2014 to 2015
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Protect your company's assets with an MDM that not only monitors where your devices are, but who might have access to valuable company information.

Service Agreements

Focus on your business while reducing your overhead costs.  We want you to know that you can count on us, not just as your IT support, but also as a trusted business partner.  By working with our dedicated team of experts we can help reduce your downtime, provide round the clock monitoring and protection for your important data so you can access it at any time.

With an unbeatable response time, we don’t leave you hanging.

NW Technology offers three levels of coverage to meet your business needs and your budget.

Our agreements are designed with the flexibility to meet your needs that cover basic support and monitoring to full service turn-key Information Technology departmental services.

Essentials

  • Unlimited Help Desk
  • 1 Escalation Requests/Month
  • Basic System Monitoring
  • Software Update Service
  • Weekly Desktop Updates (MS, Adobe, Java)
  • Quarterly Server Updates OS
  • Annual Firewall Firmware Updates

Professional

  • Everything in the Essentials Plan Plus
  • 4 Escalation Requests/Month
  • Antivirus subscription
  • 3rd party application support
  • Assigned Account Technician
  • 2 On-Site Tech visits/Month
  • Additional Preventative Maintenance Coverages

Comprehensive

  • Everything in the Essential & Professional Plans Plus
  • 4 On-Site Tech visits/Month
  • 2 hour response SLA
  • Network Equipment Monitoring
  • Advanced Server Monitoring
  • IT Project Manager Assigned
  • SOP Library
  • Training Services
  • Advanced Preventative Maintenance Coverage

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