Network Solutions

Network Monitoring

We monitor your networks and manage your devices daily. This prevents disasters from striking your network and allows you to have an innovative plan in place keeping your systems up to date.

Disaster Recovery

Data backup and disaster recovery are critical for a business. We specialize in creating comprehensive data backup and recovery solutions so you don’t have to worry about human error or natural disasters.

Managed Services IT Support

NW Technology performs routine maintenance on user networks to assure proper network operation. Most work is done remotely to minimize server down time to our clients. We work closely with each client to manage their network.

IT Asset Management & Automation

A stable business network is often overlooked, until it goes down. We manage switches, wireless, and other networking gear ensuring that your network strength is rock solid.  In addition to providing exceptional service, NW Technology utilizes our purchasing power and vendor partnerships to offer discounted hardware and software.

Patch Management

We monitor not only Microsoft but also Java, Adobe, and dozens of other programs. Sometimes updates get stuck, missed or fail to install properly and you don’t find out until it’s too late. We monitor that and step in to get it all updated and working.

Server Maintenance

We provide a management solution that keeps your servers are up to date and well maintained.  We monitor for potential problems, and have automated systems that give early alerts that help us prevent problems from happening and respond before they impact your business.

Service Agreements

Focus on your business while reducing your overhead costs.  We want you to know that you can count on us, not just as your IT support, but also as a trusted business partner.  By working with our dedicated team of experts we can help reduce your downtime, provide round the clock monitoring and protection for your important data so you can access it at any time.

With an unbeatable response time, we don’t leave you hanging.

NW Technology offers three levels of coverage to meet your business needs and your budget.

Our agreements are designed with the flexibility to meet your needs that cover basic support and monitoring to full service turn-key Information Technology departmental services.

Essentials

  • Unlimited Help Desk
  • 1 Escalation Requests/Month
  • Basic System Monitoring
  • Software Update Service
  • Weekly Desktop Updates (MS, Adobe, Java)
  • Quarterly Server Updates OS
  • Annual Firewall Firmware Updates

Professional

  • Everything in the Essentials Plan Plus
  • 4 Escalation Requests/Month
  • Antivirus subscription
  • 3rd party application support
  • Assigned Account Technician
  • 2 On-Site Tech visits/Month
  • Additional Preventative Maintenance Coverages

Comprehensive

  • Everything in the Essential & Professional Plans Plus
  • 4 On-Site Tech visits/Month
  • 2 hour response SLA
  • Network Equipment Monitoring
  • Advanced Server Monitoring
  • IT Project Manager Assigned
  • SOP Library
  • Training Services
  • Advanced Preventative Maintenance Coverage

Need a networking solution ?

© NW Technology 2017. | Website built by: Bold Eye Media