Technology Strategy

Network Consultation

Once we have the basics about your business, processes, and objectives we start to gather specific data about your technology.  We look for bottlenecks, pain points, and potential areas of improvement.  We gather information about all of your existing equipment and it’s purposes. 

Office 365 Migration

Cloud IT is the future of small and medium business technology but, moving to the cloud is not a small task.  Our team will assist you in getting your network migrated to the cloud with ease and also manage and fully support your cloud environment.

Designing Your Network

NW Technology will design a network solution that meets our customer's needs today, but plans for future growth. We integrate all of our client's software and hardware and maximize employee efficiency. NW Technology will help design a Network plan for new or existing buildings.

Server Consolidation

Migrating your existing servers to new hardware or to a virtualized format can improve your businesses performance and lower costs. Our team can make your transition project worry free. 

Service Agreements

Focus on your business while reducing your overhead costs.  We want you to know that you can count on us, not just as your IT support, but also as a trusted business partner.  By working with our dedicated team of experts we can help reduce your downtime, provide round the clock monitoring and protection for your important data so you can access it at any time.

With an unbeatable response time, we don’t leave you hanging.

NW Technology offers three levels of coverage to meet your business needs and your budget.

Our agreements are designed with the flexibility to meet your needs that cover basic support and monitoring to full service turn-key Information Technology departmental services.

Essentials

  • Unlimited Help Desk
  • 1 Escalation Requests/Month
  • Basic System Monitoring
  • Software Update Service
  • Weekly Desktop Updates (MS, Adobe, Java)
  • Quarterly Server Updates OS
  • Annual Firewall Firmware Updates

Professional

  • Everything in the Essentials Plan Plus
  • 4 Escalation Requests/Month
  • Antivirus subscription
  • 3rd party application support
  • Assigned Account Technician
  • 2 On-Site Tech visits/Month
  • Additional Preventative Maintenance Coverages

Comprehensive

  • Everything in the Essential & Professional Plans Plus
  • 4 On-Site Tech visits/Month
  • 2 hour response SLA
  • Network Equipment Monitoring
  • Advanced Server Monitoring
  • IT Project Manager Assigned
  • SOP Library
  • Training Services
  • Advanced Preventative Maintenance Coverage

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