RESOURCES

Developing Your IT Roadmap

By CrystalKing | March 14, 2019

Breaking the break/fix habit can be a tough transition. Businesses can fall into a sense of complacency, only calling their IT provider to fix things when they’re broken. But there comes a point when a business has to stop taking a reactionary approach to their IT and begin proactively planning for their future network health.…

Four reasons partnering with an MSP is better for your wallet

By CrystalKing | February 14, 2019

We understand why businesses have a habit of putting up with all the little IT annoyances. With high hourly rate minimums and the frustration of re-explaining your internal processes every time you talk to a new technician, it’s no wonder a business would rather just work around the nuisances and save the distress calls for…

IT Resolutions to Kick Start Your New Year

By CrystalKing | January 2, 2019

New Year is a time for re-focusing, prioritizing and setting yourself up for success in the coming year. But too often your IT gets left out of that strategic plan. Here’s a few IT resolutions to support you in all your 2019 goals. Start running – your backups Do you have reliable back-up solutions for…

Holiday Gift Ideas for the Techie in Your Life

By CrystalKing | December 10, 2018

We know firsthand that the techs in your life are often the hardest to shop for around the holidays. So we’ve compiled some fool proof gift ideas that will make you their favorite Santa this season. The Entire Google Home Family Google is bringing homes to life this holiday season, quite literally. From basic home…

Protecting your data with policy

By CrystalKing | October 18, 2018

One of the biggest pieces of keeping your data secure begins not with complicated technology, but with simple communication. Your first line of defense is drawn by training your employees. That’s why in honor of Cyber Security Month we’re talking about establishing your company’s data policy. What does policy have to do with keeping your…

Three ways partnering with an MSP will save you money

By CrystalKing | September 12, 2018

With the growing reliance to ‘just Google it’ people are always looking to save a few bucks by fixing things themselves. We get it, solving issues yourself seems so simple, especially if you’re saving on the cost of calling an expert to fix the problem. But what if it’s not the correct solution?   Businesses…

5 Office365 apps you need to check out

By CrystalKing | September 12, 2018

Email is really just the tip of the iceberg when it comes to the Office365, but the reality is most of the businesses that subscribe to this service are only utilizing a few of its tools. We’ve compiled a short list of some of our current 365 favorites as well as a couple we see…

Office 365 Outlook Training Guide

By CrystalKing | August 14, 2018

Outlook is one of the most commonly used business applications on the market, it’s also one of the most underutilized. Even though it’s used nearly every day, many people have never tapped into all the tools available on this communication platform. But chances are you’ve seen someone who has pulled a crazy Outlook trick out…

Keeping tabs on your tech: Avoiding “IT Sprawl”

By CrystalKing | June 19, 2018

The worst mistake a business can make when planning their IT strategy is not making a plan at all. Companies that don’t prepare for IT growth are leaving themselves vulnerable to an IT professional’s worst nightmare, IT sprawl.   IT sprawl occurs when new equipment is introduced to your IT environment but aren’t properly integrated…

Spotting a Spoof: The ultimate guide to catching spoof emails

By CrystalKing | June 1, 2018

Most businesses today recognize the dangers of phishing scams: from stealing passwords to spreading malware, threats to your business security are everywhere, and no matter how thorough your business is in setting up multiple lines of defense, email will be your Achilles Heel. NW Technology has  the tools to help guide you in making smarter…

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Pay a little now, or a lot later? – How choosing an MSP benefits your budget

By CrystalKing | April 27, 2018

The questions is really do you want to pay now or pay later? The truth is, it’s not a matter of if your IT breaks, it’s when. You could be the most dedicated caretaker of your business’ IT infrastructure, but your tech devices do not last forever, they have an end of life, and unfortunately…

Getting You Up and Running: Benefits of Remote Tools

By CrystalKing | April 11, 2018

  Customers are expecting more out of the companies they do business with. They expect competitive prices, fast delivery, and exceptional customer service. In fact almost 90% of customers surveyed have said they think brands need to put more effort into providing a consistent experience. These expectations include your IT. Whether you work directly with…